Why Positive Psychology Belongs in Feedback

Sponsored by Interpublic Group

Thu Nov 7, 2019


Rooms 202/203

Unfortunately, the way feedback is delivered in most companies is broken, whether it comes through a performance review or a 360 feedback system. Intentions are compromised, context is lacking, and all too often it’s focused on what’s not working vs identifying what the employee could be doing to excel. Additionally, feedback systems lack ongoing support from stakeholders - the “people system” - to help the employee successfully grow and change.

This session will cover concepts to address these shortfalls and shift participants’ mindset so that feedback becomes far more constructive and enjoyable for both those giving and receiving. We’ll discuss positive psychology and take a close look at human systems and the importance of social support. Participants will leave with more energy and ideas for transforming feedback in their lives and agencies.

Jen Ostrich

President, Ostrich Coaching + Consulting; Co-Founder, Shift Positive 360